What is the e-health card ? What happens if the card is lost, misplaced or stolen?
30 Jan 2024
What is the health card system in Germany and how it functions as a personal ID for medical treatment?
Purpose of the Health Card: The health card serves as a personal ID for medical treatment in Germany. It contains and stores all necessary information about an individual's health insurance and emergency data, facilitating quick and safe treatment when visiting a doctor, dentist, or hospital.
Process for Obtaining the Health Card: When applying for health insurance in Germany, individuals will receive assistance in setting up everything they need for their health card, including submitting a photo. Personal consultants help guide applicants through the process, and there's also an English service hotline available for assistance.
Photo Submission for the Health Card: Applicants need to submit a photo of themselves for their health card. This can be done with the help of a personal consultant during the application process, and there's an option to receive a special upload code for the photo through the English service hotline.
Receiving the Health Card: Once registered in Germany with a permanent address, individuals should receive their health card a few weeks after their address is confirmed. In cases where individuals don't yet have a permanent address, temporary certificates can be provided, allowing them to access medical care.
Replacement for Lost or Misplaced Cards: If a health card is lost, misplaced, or stolen, individuals can request a temporary certificate to use until they receive a new card. Replacement cards can be obtained by contacting the appropriate authorities or using the official app provided by the health insurance provider.
Overall, the health card system in Germany aims to make accessing medical care convenient and efficient for residents, with provisions in place for various situations such as card loss or temporary addresses.